Contact & Support
Our Australian support team is here to help with product questions, orders, delivery, returns and warranty support.
Complete the form below or email us directly at support@quellor.com.au.
We aim to respond within 1–2 business days.
For questions about an existing order, please include your order number so we can assist you promptly.
Please contact us before returning a product. Products must not be sent or personally delivered without written return authorisation and instructions from Quellor.
For warranty assistance, please include your order number, product serial or LOT number and a clear description of the issue. We may ask you to reply by email with photographs or video to help us assess the product.
Information submitted through this form will be handled in accordance with our Privacy Policy. Please do not include medical records, payment-card information or unnecessary sensitive information.